Welcome to Mac Haik Chevrolet

Bait and switch. I first visited on a Friday and the sales rep was nowhere to be found. I followed up, and on Saturday we spoke by phone — the rep confirmed the best price they could do, said he had checked with his manager, and we agreed on the deal. I said let's do it and we set a confirmed appointment for Monday at a specific time to close. I showed up on time for that appointment. The rep briefly acknowledged me between other customers, handed me off to their Driveo division in the same building, and disappeared. That was the last I saw of him. Driveo wouldn't honor the number the Mac Haik rep had confirmed with his manager and committed to over the phone. After the frustrating experience I had with Driveo, I tried repeatedly to reach the rep — called multiple times, sent texts. Completely ghosted. The person who made the commitment, confirmed it with management, and set the appointment was unreachable the moment it was time to back it up. They also refused to put anything in writing while having no problem asking me upfront to show written offers from competing dealers. When I showed them an offer from another dealership, they dismissed it as "not a real offer." That dealer honored their commitment at full price the same day. Two visits, a confirmed appointment, confirmed price, confirmed with manager, showed up on time — and the rep had 60 seconds for me before moving on. Complete waste of time. If a dealer won't commit in writing and their rep vanishes when it's time to deliver, that tells you everything.

Mechanics and Techs are Understaffed and they don't quality check their work. Simple car repairs take too long. Most reps seem to lack the ability to listen to the customer and consistently communicate. When they claimed my car was ready the 1st time, I arrived and there were issues that were never addressed that I asked to be completed day 1 which Jim Cox swore he personally checked but that was a lie...so it was wasted time. Then the 2nd time they claimed it was ready.. the original problem was still not fully repaired!! Alberto Perez is Awesome to work with though!! If he's not there I'm not bringing my car in unless I absolutely have to. He's the only one I trust to communicate and do a thorough check on my car before calling me to pick it up...unfortunately he was out on vacation while these issues occured!! Do better Chevy..hire more mechanics and techs! Not to mention...my car still has issues after it being with Chevy a whole month!

Amir was great, he made the whole car buying process very easy. Thanks again Amir!

My service rep Alberto and rental agent Randi were outstanding. The customer service exceeded any and all expectations.

I just love Mak haik. They always treat me right. Mr. Sebastian went above and beyond for me today with my oil changes that I get complementary cause I bought my car through HORACE MANUEL and that’s what he offers. Miss Lindsay was wonderful too, and I just love all the people at Mak Haik.

I have been buying cars from Robert Wolf since 2019, and he has always delivered exceptional customer service. He always finds a way to help me find the car I want.

My sales man Ob was knowledgeable and he took care of business from strat to finish.

Service person Juan Godinez did and excellent job with my service needed. Robert Woof is a very good sales person. Will bring my car back for service and when I am ready to purchase a new car.

Mac Haik is a top notch company with great professional and real down to earth people that understand all situations good or bad. Very courteous personnel. They walk with you on all the situations that they need to. Great Job.

Had a great experience at MAC Chevrolet from the advisor that took the call to the technician to everything was perfect. I had lots of questions. SEBASTIAN answered my questions with patience and a smile. Something you can't find in a lot of businesses these days. Mac Haik has excellent service. it has always had excellent service. I remember when I bought my Tahoe there in 2011. It's still the same today. My repair was done quickly on time and I'll be bringing my 2026 HTC Corvette there for service for years to come. Thank you, Peyton Eduardo, and SEBASTIAN. Constantine

Jorge went above and beyond to make sure my daughter was able to purchase her very first new car. He was patient, professional, knowledgeable, and made the whole experience smooth and stress-free. Biggest shout out to Freddie in finance, he worked hard and never gave up on making the deal happen. Together, they made a big milestone moment truly special. Also, the atmosphere was very welcoming, everyone there was friendly and accommodating. I will definitely be recommending other family members and friends.

Great and wonderful sales person! Never felt rushed or urged to finalize a transaction! Very understanding of one’s financial status.

Tyler Collins and Alessio Gomez were fantastic throughout the entire car-buying experience. They were knowledgeable, patient, and never made me feel pressured. Beyond the test drive, they even gave me time to test-fit my kids’ car seats to make sure the vehicle was the right fit for my family. That extra step meant a lot and showed they genuinely cared about helping me make the right decision. Lori Ann Martinez in financing was equally great. She was gracious, explained everything clearly, and let me decide which add-ons fit my budget without any pressure. Overall, it was an A+ experience from start to finish. 10/10... I would absolutely recommend this dealership to anyone looking for a new vehicle.

My service advisor, Mark Kitchens, and the service director, Brian Caldwell, listened to my concerns regarding my vehicle performance issues, managed well the interface with my extended warranty company, kept me informed throughout the entire process, and returned my vehicle in good working order. The service experience was excellent and my vehicle was repaired and returned to me as promised and is performing as expected without need for follow up. Overall a very pleasant and satisfying experience! Well done Mac Haik Chevrolet service team!

Thank you Amir from Mac Haik Chevrolet for your excellent service, patience, and helping us find our perfect truck!